1. INTRODUCTION

This Website Privacy Policy (“Policy”) applies to the website www.iplantain.com (“Website”) operated by IPLANTAIN MANAGEMENT PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at No.40, 3rd Main Road, JC Industrial Estate, Kanakapura Road, Bangalore – 560 111, Karnataka, India (“Company”, “we”, “us”, or “our”).

This Policy describes how we collect, use, store, and protect your personal information when you visit our static Website or contact us for foreign intellectual property (IP) coordination services. We are committed to safeguarding your privacy and ensuring compliance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (“DPDPA 2023”) and the Information Technology Act, 2000 (“IT Act”).

2. INFORMATION WE COLLECT

As a static informational website, we do not require user registration or account creation. We collect only limited personal information that you voluntarily provide when you:

• Contact us via email or phone;
• Submit an enquiry through any contact forms (if available); or
• Communicate with us for service-related queries.

The types of personal information we may collect include your name, email address, phone number, and any other information you choose to provide in your communications.

3. USE OF INFORMATION

We use the information you provide solely for the following purposes:

• To respond to your enquiries and provide information about our foreign IP filing and prosecution management services;
• To communicate with you regarding your requests;
• To improve our Website and services based on feedback;
• To comply with applicable legal obligations.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Website is primarily informational and does not use cookies or similar tracking technologies for analytics or advertising purposes. However, basic technical information such as your IP address, browser type, and device information may be collected automatically by our web hosting provider for security and statistical purposes.

5. DISCLOSURE OF INFORMATION

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only in the following limited circumstances:

• With trusted service providers who assist us in operating the Website or delivering our services (subject to confidentiality obligations);
• If required by law, regulation, or legal process;
• To protect our rights, property, or safety, or that of our users or others.

6. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure.

7. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law. Once your enquiry is resolved or the purpose is fulfilled, your information will be securely deleted or anonymized unless retention is required for legal or regulatory reasons.

8. YOUR RIGHTS

Subject to applicable law, you have the right to:

• Access the personal information we hold about you;
• Request correction of any inaccurate or incomplete data;
• Request deletion of your personal information (where legally permissible);
• Withdraw consent (where processing is based on consent);
• Raise concerns regarding our data practices.

To exercise these rights, please contact us using the details provided below.

9. THIRD-PARTY LINKS

Our Website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

10. CHILDREN'S PRIVACY

Our Website and services are intended for business entities and individuals above the age of 18. We do not knowingly collect personal information from children under 18 years of age.

11. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts at Bangalore, Karnataka.

12. DISPUTE RESOLUTION

Any dispute arising out of this Policy shall first be attempted to be resolved amicably through mutual discussions. If unresolved within thirty (30) days, such dispute shall be referred to arbitration in accordance with the Arbitration & Conciliation Act, 1996 (as amended), before a sole arbitrator appointed mutually by the parties. The arbitration proceedings shall be conducted in English at Bangalore, Karnataka.

13. CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified on this page with an updated effective date. We encourage you to review this Policy periodically.

14. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Name: Madhava Rao K

Email: info@iplantain.com

Phone: +91-76250 93758 | +91-80-49536207

Postal Address:
IPLANTAIN MANAGEMENT PRIVATE LIMITED,
No.40, 3rd Main Road, JC Industrial Estate, Kanakapura Road,
Bangalore – 560 111, Karnataka, India